Why become a Network Support Specialist?

Picture yourself as the boss of a computer network. You helped to build the network. You set it up and got it running and now it is your baby! You are the Network Support Specialist. Everyone looks to you to solve the network problems. You know that network better than anyone. You finally are getting the respect, recognition and pay that you deserve.

What kind of job will this prepare me for?


As Network Support Specialist, you are in charge of maintaining the network systems and the computers forming that network. Networks are computers linked together to share resources. This job is a key position in the same way that a manager of a company is important to the success of that company.

Network or Computer Systems Administrators design, install and support an organization’s LAN (local area network), WAN (wide area network), network segment, internet, or intranet system. Their job is to provide day-to-day onsite administrative support for software users. They are employed in a variety of work environments, including professional offices, small businesses, government, and large corporations. Systems Administrators maintain network hardware and software, analyze problems, and monitor the network to ensure its availability to system users. They gather data to identify customer needs and then use that information to identify, interpret, and evaluate system and network requirements. Administrators may also plan, coordinate, and implement network security measures.

Network Support Specialists, Computer Support Specialists and Systems Analysts are now the top three fastest growing occupations. The number of jobs for Computer Engineers and Support Specialists is predicted to more than double by 2008

What type of job training will I receive?

JRT’s Network Support Specialist program prepares individuals for jobs as Network Support Technician, Network Support Specialist, and Project Manager found in IT organizations and small and medium businesses

Our learning environment offers you a hands-on learning experience, performance-based objectives, and classroom training with top instructors.

Students will learn to describe the features and functions of networking components, and possess the knowledge and skills needed to install, configure and troubleshoot basic networking hardware, protocols and services.  Students will also Install, configure and troubleshoot problems on windows Server 2003 and windows XP environments. Work on the essentials of network design, networking operations and common problem solving techniques; Configuring and troubleshooting networks based on the Microsoft Windows® operating system.

How do I find out more information?

Please call us at Austin office:        
(512) 300-2245 M-F 9:00 AM-5:00 PM.
Please call us at San Antonio office: (210) 522-8000 M-F 9:00 AM-5:00 PM.

You can visit us at our location and JRT will work with you to get you all the answers you need.